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海乘學員的崗位及職責簡介

發(fā)布時間:2017-10-21 編輯:曉玲

  引導語:海乘是什么職位呢?那么海乘學員的崗位有哪些?下面是小編收集的相關的信息,歡迎大家閱讀!

  餐廳主要的職位及其職責

  Main positions and their responsiblty

  1.Waiter/Waitress男服務員和女服務員

  2.Assistant Waiter/Waitress助理男服務員/助理女服務員

  3.Bartender調(diào)酒師

  4.Bar Waiter/Server酒吧服務員

  5.RSA=Room Service Attendant 客房送餐員

  6.Snack attendant 休閑餐廳服務員

  7.Receptionist= Guest relation specialist客戶關系專員

  8.Cruise staff郵輪活動部員工

  9.Youth staff兒童看護

  10.Dealer荷官

  1.Waiter/Waitress男服務員和女服務員

  Responsiblties :

  Serving passenger服務客人

  Taking orders接受點單

  Explaining the menus 解釋菜單

  Making recommendations做推薦

  Supervising assistant Waiter/Waitress 監(jiān)督助理服務員。

  2.Assistant Waiter/Waitress助理男服務員/助理女服務員

  Responsiblties:

  Assisting Waiters/Waitresses協(xié)助服務員

  Clearing tables清理桌子

  Setting up tables擺臺

  Delivering food and drinks遞送食物和飲料

  3.Bartender調(diào)酒師

  Responsiblties:

  Serving alcohoic beverages to passengers

  向乘客提供酒水服務

  Making drinks an doing cocktail demonstration

  調(diào)制飲料和做雞尾酒展示

  Issuing requisition and storing goods授權申請和儲存貨物。

  Communicating with passengers and making passengers happy

  與客人交流和讓乘客開心

  Making schedules制定排班表

  4.Bar Waiter/Server酒吧服務員

  Responsiblties:

  Serving alcohoic beverages to passengers向乘客提供酒水服務

  Setting up bar stations布置酒吧桌

  Taking drink orders接受飲料點單

  Serving drinks to the passengers為乘客上飲料

  Pushing the sales促銷

  Doing cleaning做清潔工作

  5.RSA=Room Service Attendant 客房送餐員

  Responsiblties:

  Delievering food and drinks to passengers in room。

  為房間里的乘客遞送食物和酒水

  Set up the tray for delievery準備送餐的托盤

  Take order by phone 接受電話點單

  Collecting dirty tray 回收臟的托盤

  6.Snack attendant 休閑餐廳服務員

  Responsiblties:

  you are waiter in the snack restaurant。

  快餐店服務員

  7.Receptionist= Guest relation specialist客戶關系專員

  Responsiblties :

  Checking passengers in and out入住和退房

  Maintenance request維修要求

  Answering passengers queries回答乘客詢問的問題

  Assisting with problems and complaints taking payments for passenger accounts

  協(xié)助解決客戶的問題和投訴

  Making announcements over the PA system changing and upgrading cabins

  通過廣播系統(tǒng)制作廣告提高機艙檔次

  8.Cruise staff郵輪活動部員工

  Responsiblties:

  Instruct,organize,and facilitate various activities

  and tournaments(quizzes,bingo, deck parties,sports challenges,trivia games)

  指導、組織、推動各種活動和比賽(問答游戲,賓果,甲板派對,體育挑戰(zhàn),益智游戲)

  9.Youth staff兒童看護

  Responsiblties:

  Conduct a variety of programming for entertainment of passengers ages 3-17

  開展針對3-17歲的一系列娛樂活動

  10.Dealer荷官

  Responsiblties:

  Exchanging chips for passengers幫乘客換籌碼

  Giving out cards to the players 給玩家發(fā)牌

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